Privacy Policy & Terms and Conditions

Effective Date: 2025

Welcome to becool.ma! Your privacy and trust are important to us. This page outlines our سياسة الخصوصية و الشروط والأحكام, governing your use of our website and services. By accessing becool.ma, you agree to comply with these terms.

1. Privacy Policy

1.1 Who We Are

Our website address is: https://becool.ma.

1.2 Information We Collect

  • Personal Data: Name, email, phone number, shipping/billing address, payment details.
  • Non-Personal Data: Browser type, IP address, website interactions.

1.3 Comments

When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser details to detect spam.

An anonymized string (hash) of your email may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once approved, your profile picture is publicly visible with your comment.

1.4 Media

If you upload images, avoid including location data (EXIF GPS), as visitors can download and extract location information.

1.5 Cookies

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last one year.
  • Login Cookies:
    • Temporary login cookies check if your browser accepts cookies (deleted when you close the browser).
    • Login session cookies last two days, while screen preferences last one year.
    • Selecting “Remember Me” keeps you logged in for two weeks.
    • If you log out, login cookies will be removed.
  • Publishing Cookies: If you edit or publish an article, a cookie indicating the post ID is stored (expires in one day).

1.6 Embedded Content

Articles may include embedded content (e.g., videos, images) that behaves as if you visited the original website. These third-party websites may collect data, use cookies, and track interactions.

1.7 Who We Share Your Data With

If you request a password reset, your IP address is included in the reset email.

1.8 Data Retention

  • Comments and metadata are stored indefinitely for auto-approval of future comments.
  • Registered users can edit or delete their data, except for their username.

1.9 Your Rights

You may request an exported file of your personal data or request data deletion, except for information retained for legal or security purposes.

1.10 Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

2. Terms and Conditions

2.1 General Use

  • By using becool.ma, you confirm that you are 18+ years old or have parental permission.
  • You agree not to engage in illegal or fraudulent activities on the website.

2.2 Orders & Payments

  • All orders are subject to availability.
  • We reserve the right to cancel or refuse any order suspected of fraud.
  • Payments are securely processed through [insert payment methods].

2.3 Pricing & Promotions

  • Prices are in Moroccan Dirham and may change without notice.
  • Promotional offers are subject to specific terms.

2.4 Shipping & Delivery

  • We deliver to [list serviceable areas].
  • Estimated delivery times are provided but are not guaranteed.
  • Delays due to customs, courier issues, or unforeseen circumstances are beyond our control.

2.5 Returns & Refunds

  • Eligible products may be returned within [X] days in original condition and packaging.
  • Refunds are processed as per our Return Policy.

2.6 User Accounts

  • Users are responsible for maintaining the security of their login details.
  • We may suspend accounts that violate our policies.

2.7 Intellectual Property

  • All website content (images, logos, text) is owned by becool.ma and protected by copyright laws.
  • You may not reproduce or use our content without permission.

2.8 Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages from using our website or products.
  • Our liability is limited to the amount you paid for the product or service.

2.9 Changes to Terms

  • We reserve the right to modify these terms at any time.
  • Continued use of the site after updates means you accept the revised terms.

3. Contact Us

For any privacy-related or legal inquiries, contact us at [email protected]

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